Refund Policy
Effective Date: May 17, 2026
At Tech Vibe Infotech, we strive to provide high-quality digital services and maintain transparent communication with our clients.
This Refund Policy outlines the terms related to cancellations, refunds, and service-related payments.
1. Nature of Services
Tech Vibe Infotech provides digital and business services including:
- Website Development
- Lead Generation Services
- Marketplace Management
- Digital Business Solutions
As these services involve time, planning, technical work, and customized solutions, refunds are handled according to the conditions mentioned below.
2. Advance Payments
Advance payments made for project initiation, planning, consultation, resource allocation, or development work are generally non-refundable.
3. Refund Eligibility
Refund requests may be considered only under the following situations:
- Duplicate payment made by mistake
- Service could not be initiated due to internal limitations
- Project cancellation approved mutually before major work begins
Any approved refund will be processed after proper review and verification.
4. Non-Refundable Situations
Refunds will generally not be provided in the following cases:
- Change of mind after project initiation
- Delays caused by lack of client communication or approvals
- Completed or partially completed work
- Dissatisfaction based on subjective preferences after agreed delivery
- Third-party service costs, domain charges, hosting fees, advertising spend, or marketplace platform fees
5. Project Cancellation
Clients may request project cancellation by contacting us directly.
Cancellation requests will be reviewed based on project stage, completed work, allocated resources, and agreed commitments.
6. Refund Processing Time
If a refund request is approved, the refund may take approximately 7 to 14 business days to process depending on the payment method and financial institution.
7. Chargebacks and Payment Disputes
Clients are encouraged to contact Tech Vibe Infotech before initiating chargebacks or payment disputes.
Unauthorized or fraudulent chargebacks may result in suspension or termination of services.
8. Modifications to This Refund Policy
Tech Vibe Infotech reserves the right to update or modify this Refund Policy at any time without prior notice.
Updated versions will be published on this page with a revised effective date.
9. Contact Information
If you have any questions regarding this Refund Policy, you may contact us:
Tech Vibe Infotech
Email: techvibeinfotech@gmail.com
Phone: +91 76982 00153
Address: 228, Amby Valley Arcade, Uttran, Surat, Gujarat, India